Want to stand out from the competition? These are some of the top communication skills that recruiters and hiring managers want to see in your resume and cover letter.

1. Listening
Being a good listener is one of the best ways to be a good communicator. No one likes communicating with someone who cares only about putting in her two cents and does not take the time to listen to the other person.

Take the time to practice active listening. Through active listening, you can better understand what the other person is trying to say and can respond appropriately.

2. Non-verbal Communication
Your body language, eye contact, hand gestures, and tone of voice all color the message you are trying to convey. A relaxed, open stance (arms open, legs relaxed), and a friendly tone will make you appear approachable and will encourage others to speak openly with you.

3. Clarity and Concision
Good verbal communication means saying just enough—don’t talk too much or too little. Try to convey your message in as few words as possible.

4. Friendliness
Through a friendly tone goes a long way. Personalize your emails to co-workers and/or employees – a quick “I hope you all had a good weekend” at the start of an email can personalize a message and make the recipient feel more appreciated.

5. Confidence
It is important to be confident in your interaction with others. Confidence shows your co-workers that you believe in what you’re saying and will follow through. Avoid making statements sound like questions. Be sure you are always listening to and empathizing with the other person.

6. Empathy
Using phrases as simple as “I understand where you are coming from” demonstrates that you have been listening to the other person and respect their opinions. Active listening can help you tune in to what r conversational partner is thinking and feeling, which will, in turn, make it easier to display empathy.

7. Open-Mindedness
A good communicator should enter into any conversation with a flexible, open mind. By being willing to enter into a dialogue, even with people with whom you disagree, you will be able to have more honest, productive conversations.

8. Respect
People will be more open to communicating with you if you convey respect for them and their ideas. On the phone avoid distractions and stay focused on the conversation.

9. Feedback
Being able to give and receive feedback appropriately is an important communication skill. Continuously look for ways to provide employees with constructive feedback, be it through email, phone calls or weekly status.

Listen to the feedback if you are unsure of the issue, and make efforts to implement the feedback.

10. Picking the Right Medium
An important communication skill is to simply know what form of communication to use.

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